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Kinglass Medical Practice

Welcome to Kinglass Medical Practice,
a non-limited Partnership of two part-time General Practitioners.

Access

Our premises are owned by Falkirk Council and we share them with Falkirk Council Services. We have suitable access and facilities for users who may have disabilities.

Cross Border Practice

Kinglass is a cross border Practice with NHS Forth Valley and NHS Lothian Health Boards. The Practice accepts patients from Bo’ness and Blackness who fall under the umbrella of NHS Forth Valley, and patients North of the M9 border with Linlithgow who fall under NHS Lothian.

Communications with Patients

Telephone System Change - Thursday 14th November
The Practice is having a new telephone system installed on Thursday 14th November. This may affect our telephone lines that day anytime from 12 Noon. However, we are closed for training from 12.30pm that afternoon and so calls for anything medically urgent that cannot wait until we are open again on Friday 15th should be made to NHS 24 by calling their free phone number 111.

Change within the Kinglass Centre
You may have heard that there are to be changes at the Kinglass Centre.  Please be assured that this concerns how Falkirk Council will use their operating area within the Kinglass Centre in the future and you should contact Falkirk Council directly if you wish to know more about their operating changes. Kinglass Medical Practice will continue to operate as normal within the Kinglass Centre.

Calls with Administrators
Please note that telephone conversations with our Medical Administrators are recorded for quality and patient safety purposes.

Reception Desk Opening Hours 8.30am - 6.00pm
The Practice has an automated check-in system for patients to use before our Reception Desk is staffed from 08.30am.  This is to allow administration staff to safely concentrate on answering telephone requests for urgent on-the-day appointments and processing any Out-of-Hours/overnight contacts for the doctors to review. 

Practice Website
We hope you find our webpages contain useful information about the health services we offer and how to access them. There are useful links to information provided by other websites.  Some of the site content comes as part of a templated design for GP Practices across the UK though we have aimed to modify and include information that we feel is more useful locally.

Appointment Reminders
The Practice operates a system of texting appointment confirmations and reminders. Please ensure you keep us updated with a currrent mobile number. If you prefer not to be contacted in this way by the Practice, please let us know as soon as possible.

(Site updated 08/11/2019)
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