Practice Management

Alison McKenzie
The Practice Manager is involved in strategically managing the business aspects of the Practice such as: making sure that the right systems are in place to provide a high quality of patient care, patient safety, human resources, finance, premises and equipment, and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Diane Watson
The Office Manager is involved in managing the day-to-day operations of the Practice and supports the Practice Manager to implement and monitor the systems and processes that are put in place.







Medical Administrators provide an important link for patients with the Practice and are your initial point of contact for general enquiries. They can provide information on accessing services and results as well as directing you to the most appropriate healthcare professional depending on your health issue or query. 

Administrators make most of the patient appointments. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, processing electronic patient communications, keeping patient records up-to-date and carrying out searches and Practice audits.


NHS ScotlandThis site is brought to you by My Surgery Website