Kinglass Medical Practice
Welcome to Kinglass Medical Practice, a non-limited Partnership of two part-time General Practitioners.
Our premises are owned by Falkirk Council and we share them with Falkirk Council Education Services. We have suitable access and facilities for users who may have disabilities.
Cross Border Practice
Kinglass is a cross border Practice with NHS Forth Valley and NHS Lothian Health Boards. The Practice accepts patients from Bo’ness and Blackness who fall under the umbrella of NHS Forth Valley, and patients North of the M9 border with Linlithgow who fall under NHS Lothian.
Communications with Patients
Waiting for NHS Treatment?
Coronavirus Vaccination Status
Please be aware, the Practice cannot offer you evidence of your vaccination status.
Kinglass Centre Repurposing Works
NHS Forth Valley COVID Vaccination Programme
CORONAVIRUS (COVID-19) If you think you have coronavirus or flu-like symptoms, DO NOT ATTEND the Practice premises.
If you have a new and persistent cough, or fever, or loss of normal sense of smell or taste, you must self isolate and treat yourself at home in line with National Guidance that you can find on NHS Inform Scotland web pages, including how to access a test for COVID-19. If you feel you need further medical advice or assessment about worsening coronavirus symptoms then contact NHS24 on telephone number 111.
Our front doors will require to remain on intercom access for period of time to come because our internal security system has been defunct during most of the Council's repurposing works. We are working with the Health Board to have this restored as before so that we can plan to safely remobilise access to our front reception desk area. Over and above this issue, we are also currently operating with a skeleton Administration team for the foreseeable future.
However, we are open for non-COVID healthcare as we have been since lockdown restrictions began in March 2020. Please continue to telephone the surgery first for any non-COVID related enquiries and staff will advise on how we can help you.
We apologise for any inconvenience our current operating procedures may cause during this challenging time for all of us.
Follow the Coronavirus quick link on the right hand side of this page for more information about our COVID procedures including a link to NHS Inform webpages with guidance for Scottish patients which is updated regularly.
Change of Address or Phone Number
If you have changed your address, mobile or landline telephone number and you think you may have forgotten to notify us, print off and use the form below or provide your own written statement and post back to us through our letterbox by hand or in the mail.
Alternatively email a similar written statement to firstname.lastname@example.org
Please do not phone us to check and change as we require your notification in writing and we will not do this over the telephone.
EMAIL Address for Repeat Medicines
Please note that NHS Scotland have migrated from NHSmail @nhs.net to a new domain: @nhs.scot
Requests for repeat medicines should now be sent to:
Calls with Administrators
Please note that telephone conversations with our Medical Administrators are recorded for quality and patient safety purposes.
Reception Desk Opening Hours 8.30am - 6.00pm
The Practice has an automated check-in system for patients to use before our Reception Desk is staffed from 08.30am. This is to allow administration staff to safely concentrate on answering urgent early morning telephone requests and processing Out-of-Hours/overnight contacts for the doctors to review. However, our automated check-in service is temporarily suspended during the Coronavirus outbreak for infection control.
We hope you find our webpages contain useful information about the health services we offer and how to access them. There are useful links to information provided by other websites. Some of the site content comes as part of a templated design for GP Practices across the UK though we have aimed to modify and include information that we feel is more useful locally.
The Practice operates a system of texting appointment confirmations and reminders. Please ensure you keep us updated with a current mobile number. If you prefer not to be contacted in this way by the Practice, please let us know as soon as possible.
(Site updated 15/09/2021)