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Kinglass Medical Practice

Welcome to Kinglass Medical Practice, a non-limited Partnership of two part-time General Practitioners.

Access

Our premises are owned by Falkirk Council and we share them with Falkirk Council Education Services. We have suitable access and facilities for users who may have disabilities.

Cross Border Practice

Kinglass is a cross border Practice with NHS Forth Valley and NHS Lothian Health Boards. The Practice accepts patients from Bo’ness and Blackness who fall under the umbrella of NHS Forth Valley, and patients North of the M9 border with Linlithgow who fall under NHS Lothian.

Communications with Patients 

Waiting for NHS Treatment?

Coronavirus Vaccination Status 
Please be aware, the Practice cannot offer you evidence of your vaccination status.

NHS Forth Valley COVID Vaccination Programme

If you have a new and persistent cough, or fever, or loss of normal sense of smell or taste, you must self isolate and treat yourself at home in line with National Guidance that you can find on NHS Inform Scotland web pages.

If you feel you need further medical advice or assessment about worsening coronavirus symptoms then contact us at the Practice by telephone if we are open.

If you have coronavirus or flu-like symptoms, please remember it is still important NOT TO  ATTEND the Practice premises without contacting us by telephone in the first instance. 

 

Kinglass Medical Practice is open although our internal doors remain on buzzer entry until we re-open our front reception desk which is work in progress.

 

In accordance with Scottish Government guidance for community healthcare settings such as GP Practices, we will respectfully continue to ask service users to wear a face covering whilst in the premises as well as to sanitise their hands upon entry and exit.  This is to protect service users, staff and our capacity to remain open while COVID is still so easily transmitted in the community.

 

We are currently offering a mix of pre-booked telephone and face-to-face consultations. Our administrative team will care navigate you to the most suitable option when you call the surgery.

 

If attending the surgery in person for a pre-arranged appointment, we would ask that you wear an appropriate face covering and continue to observe strict hand hygiene as you enter the premises, where you will locate hand sanitiser.

  

We appreciate your patience and understanding. 

  

Follow the Coronavirus quick link on the right hand side of this page for more information about our COVID procedures including a link to NHS Inform webpages with guidance which is updated regularly.

 

Change of Address or Phone Number

If you have changed your name, address, mobile or landline telephone number, you can complete the form below and return it by email, post or pop it through our letterbox by hand.

Change of Details

Alternatively email a similar written statement to fv.kmppatients@nhs.scot

 

EMAIL Address for Repeat Medicines

Requests for repeat medicines should now be sent to:

fv.kinglass-repeats@nhs.scot  

 

Calls with Administrators

Please note that telephone conversations with our Medical Administrators are recorded for quality and patient safety purposes.

 

Reception Desk Opening Hours - Remobilisation Phase

We are working toward reopening our front reception desk again and will keep patients updated.

The Practice has used an automated check-in system for patients in recent years. This was suspended with the Coronavirus outbreak and we are currently changing service provider before reinstating this. We have researched a device for the monitor which can continuously clean the screen using UV light, in addition to hand sanitising over and above.

 

Appointment Reminders

The Practice normally operates a system of texting appointment confirmations and reminders. Please ensure you keep us updated with a current mobile number. If you prefer not to be contacted in this way by the Practice, please let us know as soon as possible.  Please note that this service is temporarily suspended as we change service provider.  If you have become accustomed to rely only on this service for a reminder to yourself, we recommend that you use your phone calendar to create a reminder when making appointments.  Most phones will have this functionality. 

 

Practice Website

We hope you find our webpages contain useful information about the health services we offer and how to access them. There are useful links to information provided by other websites.  Some of the site content comes as part of a templated design for GP Practices across the UK though we have aimed to modify and include information that we feel is more useful locally.

 

(Site updated 16/06/2022)
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