Kinglass Medical Practice
Welcome to Kinglass Medical Practice,
a non-limited Partnership of two part-time General Practitioners.
Our premises are owned by Falkirk Council and we share them with Falkirk Council Services. We have suitable access and facilities for users who may have disabilities.
Cross Border Practice
Kinglass is a cross border Practice with NHS Forth Valley and NHS Lothian Health Boards. The Practice accepts patients from Bo’ness and Blackness who fall under the umbrella of NHS Forth Valley, and patients North of the M9 border with Linlithgow who fall under NHS Lothian.
Communications with Patients
If you think you have coronavirus or flu-like symptoms, DO NOT ATTEND OR AUTOMATICALLY TELEPHONE THE SURGERY or walk in to a Pharmacy.
If you have a new and persistent cough, or fever, or loss of normal sense of smell or taste, please self isolate and treat yourself at home in line with National Guidance that you can find on NHS Inform Scotland web pages, including information about accessing Testing for COVID-19.
If you feel you need further medical advice or assessment about worsening coronavirus or flu-like symptoms then contact NHS24 on telephone number 111.
Please note that although our Practice doors are currently closed, this is only to allow us to proactively manage access to the building. We are 'open' for non-COVID related healthcare. Please telephone the surgery for any non-COVID related enquiries and staff will advise on how we can help you.
We have temporarily suspended online appointment booking and prebooked routine appointments. We are offering telephone consultations where this is medically safe to do so. Face-to-face consultations will be by arrangement and following triage by a GP.
We apologise for any inconvenience this may cause at this challenging time for all of us. Please help us to stay 'open' to answer your calls for assistance for any non-coronavirus medical problems and still be able to offer you face-to-face consultations if these are needed.
Follow the quick link on the right hand side of this page for more information about the coronavirus outbreak. This links to NHS Inform webpages with guidance for Scottish patients and is updated daily.
We will continue to advise our registered patients as soon as possible if this Practice requires to make further temporary changes to our services and procedures at this time.
Please be aware that your local Pharmacies will be operating differently at this time also, click on our Pharmacy First quick link on the right hand side for changed opening times. It is taking much, much longer than normal to process repeat prescriptions due to the volume of ordering. You can help yourself and everyone at this time by not ordering too early or stockpiling medicines. This is not necessary because of the Coronavirus situation. Please allow the pharmacy extra time, up to seven working days, to process requests to dispense repeat medicines - Support your local Pharmacies
Drs Spencer, McTaggart and Bartie thank you for your cooperation at this time.
Change within the Kinglass Centre
You may have heard that there are to be changes at the Kinglass Centre. Please be assured that this concerns how Falkirk Council will use their operating area within the Kinglass Centre in the future and you should contact Falkirk Council directly if you wish to know more about their operating changes. Kinglass Medical Practice will continue to operate as normal within the Kinglass Centre.
Calls with Administrators
Please note that telephone conversations with our Medical Administrators are recorded for quality and patient safety purposes.
Reception Desk Opening Hours 8.30am - 6.00pm
The Practice has an automated check-in system for patients to use before our Reception Desk is staffed from 08.30am. This is to allow administration staff to safely concentrate on answering telephone requests for urgent on-the-day appointments and processing any Out-of-Hours/overnight contacts for the doctors to review. However, this service is temporarily suspended during the Coronavirus outbreak.
We hope you find our webpages contain useful information about the health services we offer and how to access them. There are useful links to information provided by other websites. Some of the site content comes as part of a templated design for GP Practices across the UK though we have aimed to modify and include information that we feel is more useful locally.
The Practice operates a system of texting appointment confirmations and reminders. Please ensure you keep us updated with a currrent mobile number. If you prefer not to be contacted in this way by the Practice, please let us know as soon as possible.
(Site updated 19/05/2020)